Your privacy, no small print.

Last updated: October 15, 2026

1. Who is responsible

Terraza Gascón, Cra. 3 #12-13, La Candelaria, Bogotá, Colombia. Email: hola@terrazagascon.com.co. WhatsApp: +57 310 863 6349. We are the data controller under Colombian Law 1581 of 2012, Decree 1377 of 2013 (consolidated in Decree 1074 of 2015) and the other Colombian data protection rules (habeas data).

2. What data we receive and why

• Contact form. Name, WhatsApp or email, reason, date, number of people and message. We use them to reply and to organise events or groups. We process them with your authorisation, which you give by sending the form. We keep them for up to 12 months after the last conversation, or longer if a legal obligation requires it.
• WhatsApp. If you write to us on WhatsApp we use your number only to reply. The conversation is also covered by WhatsApp (Meta) terms.
• Usage statistics (Google Analytics 4), only if you accept. Pages viewed, time on site, device and browser type, approximate city and where you came from. They are tied to a pseudonymous identifier stored in a cookie, not to your name. We use them to see which pages work and improve them. Google keeps them for 14 months. We do not switch on advertising or remarketing features.
• Technical data. Our hosting provider logs your IP address, browser and visit time for security and to keep the site running. Logs are deleted periodically.
• Google reviews. We show public reviews that our server requests from Google. Your browser does not connect to Google for that.
• Fonts. We load fonts from Google Fonts, so Google receives your IP address to deliver the files.
• External links. Instagram, Facebook, Google Maps and WhatsApp are third-party services. When you click you leave our site and their policies apply.

3. Cookies and local storage

When you arrive we ask whether you accept statistics cookies. Accepting or declining is equally easy. If your browser sends the Global Privacy Control signal we treat it as a refusal.

You can change your mind at any time with the “Cookie preferences” link in the footer, or by clearing this site’s data in your browser.

4. Artificial intelligence

We may use artificial intelligence tools for day-to-day tasks: writing or translating text, summarising messages, organising the menu, preparing posts or touching up images. When we do:

• We do not enter sensitive data (health, ID documents, banking details) and we limit personal data to what we need to reply to you.
• A person checks the output before it is published or sent to you.
• No decision that significantly affects you is made by a machine alone.
• We prefer providers that do not use our content to train their models when the service allows it.
• Some images or texts on the site may have been created or retouched with AI.

If you prefer that your message does not go through AI tools, tell us when you write and we will handle it by hand. If we ever add a virtual assistant, we will tell you that you are talking to an AI and update this policy.

5. Who we share data with

With the providers that help us run the site (hosting, email, Google Analytics, WhatsApp and the AI tools mentioned above), who process data on our behalf. We do not sell or rent your data. Some providers are outside Colombia, for example in the United States or the European Union, and we choose them for their level of protection (article 26 of Law 1581). We may also hand data to an authority when the law requires it.

6. Your rights

As a data subject you can: know, update and correct your data; ask for proof of your authorisation; know how we use your data; ask us to delete it or withdraw your authorisation when there is no legal duty to keep it; access it free of charge; and lodge a complaint with the Superintendencia de Industria y Comercio (www.sic.gov.co).

Write to hola@terrazagascon.com.co saying what you want and the name or number you used. We answer queries within 10 business days and claims within 15 business days at most, deadlines the law allows us to extend by telling you. If you visit from the European Union or the United Kingdom you can also request portability, restriction or objection and contact your local authority.

7. Minors

This site is not aimed at people under 18 and we do not knowingly collect their data. If you think we did, write to us and we will delete it.

8. Security

The site uses an encrypted connection (HTTPS) and access to its administration is restricted. No system is 100% secure, but we look after your data like a friend’s.

9. Changes to this policy

If we change something important we will post it here with a new date. This version is from October 15, 2026.

Contact

hola@terrazagascon.com.co · WhatsApp +57 310 863 6349 · Cra. 3 #12-13, La Candelaria, Bogotá.